Last updated: Sep 25, 2024

At KND Surveys Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://www.kndsurveys.co.uk (“Website”). Currently, we collect personal information only through the contact form on our Website, but we do not use cookies or other tracking technologies at this time. This policy outlines our current practices and what might occur should we choose to collect data in other ways in the future.

1. Information We Collect

  • Information You Provide Voluntarily
    We collect personal identification information such as your name, email address, phone number, and any other information you provide through our contact form. This information is only collected when you voluntarily submit it to us.

  • Non-Personal Information
    Currently, we do not automatically collect any non-personal information (e.g., IP addresses, browser type, etc.). However, this may change in the future, at which point we will update this policy to reflect any new practices.

2. How We Use Your Information

  • To Respond to Inquiries
    The information you provide through the contact form is used to respond to your inquiries or requests. We will only use the contact details you provide to communicate with you about the specific query you raised.

  • To Provide Customer Support
    If you contact us with a question or issue, we may use your information to provide the necessary customer support or follow-up assistance.

  • Future Uses
    Should we begin collecting other types of personal or non-personal data, we may use that information to improve the Website, offer personalized services, or communicate additional offerings (only if you consent).

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating the Website or conducting business, but only to the extent necessary to perform these services.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, such as responding to inquiries or resolving any issues. Once the information is no longer needed, we securely delete or anonymize it.

5. Cookies

Currently, we do not use cookies or other tracking technologies on our Website. If we choose to implement cookies in the future to improve functionality, monitor usage, or offer personalized content, this policy will be updated accordingly. You will be notified and given the option to manage your cookie preferences.

For more information on our future cookie practices, please refer to our Cookie Policy.

6. Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights

If we collect personal data from you, you have the following rights regarding your information:

  • Right to Access
    You may request access to the personal information we hold about you at any time.

  • Right to Rectification
    You may request that we correct or update any inaccurate or incomplete personal data.

  • Right to Erasure
    You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain it.

  • Right to Object
    You have the right to object to the processing of your personal data for certain purposes.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that you review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, the information we collect, or how we use it, please contact us at:

KND Surveys Ltd
74 Watchet Lane, Holmer Green
High Wycombe, Bucks HP15 6UG
Email: admin.office@kndsurveys.com
Tel:+44 01494 718453